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Frequently Asked Questions
Will WordWeb work with the new Windows Vista?
Yes, WordWeb 5 works in Vista (earlier versions will not). If you have an earlier version see the What's new page for upgrade information. It also works in all other versions of Windows since Windows 98.
How do I replace a word with a synonym?
In MS Word and some other programs you can click on a word in the usual way; WordWeb will show a Replace button you can click to replace the word with a selected alternative. In other programs you cannot use the mouse to look up the word: first select the word you want to look up, then press the keyboard hotkey (default: Ctrl+Alt+W), then WordWeb will show with a Replace button that you can press to paste in a selected synonym.
How do I do a network installation?
If you are a computer administrator, in the installation program there is an 'all-users' install option. This makes the program available to everyone on a PC, or if suitably set up, over your network. WordWeb Pro supports shared and personal glossaries, so that everyone on a network can share a communal database as well as having their own local glossaries. People with write access to the shared glossaries folder can create and edit shared glossaries, everyone else can only create local personal glossaries.
Do I have to install to the system tray?
No, there is an option in the installation program
to disable this feature. However if you do not install to the tray you
will not be able to look up words in other programs with just one click.
At any time you can also use the "wwnotray"
program open WordWeb directly without running on the system tray.
Can I integrate WordWeb with MS Word?
WordWeb integrates with Word automatically: just Ctrl+right click on a word you want to look up as you would in any other program.
In Word you can also replace the word you looked up with your choice of synonym.
I get an error message installing - what's wrong?
Much the most likely reason is that the download was
incomplete (the download size is about 7MB). Try re-downloading again.
Sometimes there are temporary local network problems that prevent a
reliable connection, in which case the best solution is to try again
a few hours later or the next day.
Can I use WordWeb as a spell checker?
WordWeb is not a spell checker, though it will suggest
alternatives to common misspellings. You cannot use it to spellcheck
documents.
How do I delete the lookup history?
In WordWeb Pro, right click on the lookup box and
select the Delete History option.
How do I install sound files?
The program will use the Windows speech engine to say any text in the lookup box. You can also install extra sound files for higher-quality pronunciations of root words. See the download instructions.
Will there be a Linux, Mac, Pocket PC, Palm, iPhone,
etc, version?
WordWeb is now available as an iPhone dictionary and for Java phones. We are developing products for other platforms, please email if you would like to be notified of availability or help with testing.
Does WordWeb use British or American English?
See the Options menu to set whether you prefer British,
America, Canadian, Australian, New Zealand, Irish, South African, Asian
or International English. There is an option to either hide or flag
words from different locales.
Can I add WordWeb support to a third-party application?
Yes, search for "technical" in the WordWeb
help file on information on how to invoke WordWeb from other programs.
I ordered but did not get my download link -
what happened?
Please make sure that you are not blocking the e-mail
- check your spam folder and settings. See the re-download request page
to re-send the email.
My hard disk crashed - how to re-install WordWeb
Pro?
Check your order notification e-mail for instructions.
If you have also lost the order e-mail then see the re-download request
page to re-send the email.
Why do I sometimes get debugger errors when viewing web reference tabs?
This is a fairly rare issue, and can be avoided by doing the following: In Internet Explorer 7 go to Tools menu, Internet Options, Browsing, and then turn on Disable script debugging (Internet Explorer) and Disable script debugging (Other). Also check WordWeb's Options menu, Show, Web browser messages: make sure it is not turned on.
Is there a limit to the number of web reference tabs?
You can have 10 custom web reference tabs for quick reference, set up using Options menu, X-References, Edit web reference tabs. You can also add additional web references under the X-ref button. To to this select Options menu, X-References, Edit X-Ref list, then click the Add button and enter the name of the reference and its URL.
I access the web through a proxy, how do I enter my password?
Unless you have to enter your password every time, the proxy settings will be taken automatically from Internet Explorer. If you need to enter a password each time you access the internet then enable the option under WordWeb's Options menu: Show, Web browser messages.
If you have a question not answered here please contact
us.
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